Responsible Conduct of Gaming Sydney

Responsible Conduct of Gaming (RCG) certification qualifies gambling industry employees to promote safety in an establishment where gambling occurs. The course covers the basic details of working in a gambling environment and how to anticipate and prevent problems. Graduates of this course are eligible to work at any establishment where gambling is present.


6 Hours + Breaks


Sydney CBD
Seven Hills


Online Payment: $100

Course Overview

Provide Responsible Gambling Services SITHGAM001

  • Certificate Issued on the Day
  • 6 Hours
  • In Person
  • Nationally Accredited

Responsible Conduct of Gaming (RCG) certification qualifies gambling industry employees to promote safety in an establishment where gambling occurs.

Edway is Nationally Recognised & Accepted
by all Employers

Nationally Recognised RCG Training


At an RCG course you will learn how to identify the potentially negative issues associated with gambling addictions among venue patrons. The courses are given by qualified trainers with professional industry experience and include group discussion and assessment.

Participants complete exercises designed to promote a safe atmosphere for both their colleagues and clients. Some course elements relate to students’ personal beliefs and attitudes to gambling, to cover any potential issues arising from your perspective about the topic.

RCG training course covers topics such as the impact of problem gambling on individuals, families and the community, key government agencies, how gaming laws affect employees of licensed premises, harm minimisation provisions of the gambling laws, legislative provisions for responsible gambling, minors and proof of age, offences and penalties, statutory and other gaming signage, self-exclusion schemes, strategies for preventing underage gambling, importance of advising patrons of assistance available to problem gamblers, implementation of House Policies and industry codes of practice, understanding duty of care, alcohol and gambling, appreciating the benefits of conducting gaming in a responsible manner, about the industry, legislation and employer expectations.

Course Requirements

1. Identification. Participants must provide one form of valid I.D. (e.g. passport, driver’s licence, proof of age card, student card).

INTERIM CERTIFICATE WILL NOT BE ISSUED if participants do not provide a valid form of I.D.

2. Attendance. Participants should arrive 10-15 minutes prior the start of the course to complete necessary registration paperwork.

ENTRY TO THE COURSE WILL BE REFUSED if participants arrives 15 minutes after the starting time.

3. Language, Literacy and Numeracy (LLN) As part of our pre-training review, all students are required to complete an LLN indicator to determine a student’s eligibility for enrolment into their selected course.

All students enrolling into any Edway Training course must have sufficient LLN skills to do simple calculations, understand English well enough to be able to read, write, and provide verbal responses to questions in English to undertake training and assessment in any of our courses.

For further information on student support services please refer to the student handbook.

Course Outcomes

Upon successful completion of the course, participants will receive:

  • NSW OLGR Interim Certificate (it’s valid for 90 days and allows to work immediately)
  • Photo Competency Card (which can be obtained through Service NSW centre)

For more information about Competency Cards, refer to the OLGR website.

Course Locations

SYDNEY – KINGS CROSS Ground Floor, 155 – 159 William Street Darlinghurst NSW 2010
Check Map, Public Transport and Parking Information

SEVEN HILLS 34/195 Prospect Highway Seven Hills NSW 2147
Check Map, Public Transport and Parking information


Online Payment $100

Training Provider Information

Responsible Conduct of Gaming (RCG) training course is delivered and certificates are issued by Edway Training Pty Ltd (RTO No 91401).

Edway Training Pty Ltd is approved by NSW Office of Liquor, Gaming and Racing (OLGR) and accredited by Australian Skills and Quality Authority (ASQA) to deliver this training course.

Important USI Requirement

From 1 January 2015, every student who undertakes nationally recognised Vocational Education and Training (VET) in Australia is required to have a Unique Student Identifier (USI). Students can use their USI to access their enrolment and achievement record from a single online source. The USI is made up of ten numbers and letters. A USI account will contain all of a student’s nationally recognised training records and results since 1 January 2015.


  • Edway Training will verify your USI before a certificate or statement can be issued.
  • You can apply for your USI after completing this registration process here


Learn in Sydney

Our 6 Hour course fits neatly into busy schedules. See our dates and times from 10am – 4pm each day.

Get Started Today

To book a course, click your preferred date and location from the calendar. Then complete the online registration form on the following page. Once your details are submitted, you will receive confirmation of your booking via email.

Group Bookings

For group booking enquiries fill out the form below

    Edway Training is a well-established, Australian based short courses training provider. We specialise in courses for construction, health and hospitality industries.

    We have a solid reputation for running quality Group Training Programs across Sydney, NSW and Melbourne, VIC. Edway Training is committed to providing quality training at affordable prices. We are very flexible with the time and dates of the delivery of the courses and will do our best to accommodate your schedule. If the course can’t be delivered at your location, we can organise a special class for your group at one of our offices.

    Edway RCG Course Sydney Training

    We’re here to help!

    Our friendly staff are here with personalised advice to help you find the right solution for you needs. This team of industry pros has extensive knowledge of the latest course information and requirements to assist your every need.

    1300 663 350


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