Is there any minimum age to complete the RCG courses?
There is no age requirement for attending an RCG training. However, you are not allowed to work in the gaming and gambling industry until you are 18 years old.
RCG Course Sydney
Provide Responsible Gambling Services training (also known as NSW RCG course) is designed to qualify gambling industry employees to promote safety in an establishment where gambling occurs. It provides the basic details of working in a gambling environment and how to anticipate and prevent problems.
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Duration
6 hours
Location
Sydney CBD
Darlinghurst
Seven Hills
Mona Vale
Provide Responsible Gambling Services
Provide Responsible Gambling Services
Course CODE
SITHGAM022
RCG training course is delivered and statements of attainment are issued by Edway Training Pty Ltd (RTO No 91401)
Edway Training is approved by L&GNSW and accredited by the Australian Skills and Quality Authority (ASQA) to deliver this training course.
Edway Training
RTO № 91401
Edway Training
RTO № 91401
Interim Certificate
issued within 24hrs
Digital Competency
Card Available
Liquor & Gaming NSW
Approved
RCG Course Information
- RCG training is required for all licensees and staff whose job responsibilities are related to gaming machines and gambling process.
- RCG course should be undertaken only if you have never done this course before or your competency card expired more than 28 days ago. If you have a valid RCG competency card or it has expired recently, you need to do a L&GNSW online refresher course.
- On successful completion of your RCG course, L&GNSW will send you the link and log-in details to complete the mandatory L&GNSW online RCG assessment.
- The assessment comprises of 30 multiple choice, True/False and scenario-based questions. You need to score 100% to pass and have unlimited attempts to pass. The assessment is expected to take 20 minutes to complete.
- An RCG Interim certificate is valid for 90 days after which you must use an RCG competency card to work in the industry.
- Students should apply for a RCG competency card by themselves in Service NSW centre after completing a course successfully and receiving an interim certificate.
- RCG competency cards are valid for 5 years. After that a refreshment is required.
- This course supersedes and is equivalent to SITHGAM001 qualification.
Registered Training Organisation
Course details
What will you receive
Upon successful completion of the course, participants will receive:
- Liquor & Gaming NSW RCG Interim Certificate.
- National RCG Statement of Attainment (recognised as an RCG qualification in the NT, WA, SA, QLD and Tasmania).
What will you learn
RCG training covers topics such as the impact of problem gambling on individuals, families and the community, key government agencies, harm minimisation provisions of the gambling laws, legislative provisions for responsible gambling, minors and proof of age, offences and penalties, statutory and other gaming signage, self-exclusion schemes, strategies for preventing underage gambling, importance of advising patrons of assistance available to problem gamblers, implementation of House Policies and industry codes of practice, understanding duty of care, alcohol and gambling.
RCG training course consists of PowerPoint presentation, class activities, videos and a final assessment.
RCG training course consists of PowerPoint presentation, class activities, videos and a final assessment.
How to get your RCG card
To receive your competency card, you will need to:
- Complete the course successfully, complete the L&GNSW RCG assessment and receive an NSW RCG interim certificate
- Take your RCG interim certificate and 100 points of identification (see details on the back side of the certificate)
- Visit the closest Service NSW centre to order your competency card
- The competency card will be posted to you within 4 weeks You can also access your digital licence
What will you receive
Upon successful completion of the course, participants will receive:
- Liquor & Gaming NSW RCG Interim Certificate.
- National RCG Statement of Attainment (recognised as an RCG qualification in the NT, WA, SA, QLD and Tasmania).
What will you learn
RCG training covers topics such as the impact of problem gambling on individuals, families and the community, key government agencies, harm minimisation provisions of the gambling laws, legislative provisions for responsible gambling, minors and proof of age, offences and penalties, statutory and other gaming signage, self-exclusion schemes, strategies for preventing underage gambling, importance of advising patrons of assistance available to problem gamblers, implementation of House Policies and industry codes of practice, understanding duty of care, alcohol and gambling.
RCG training course consists of PowerPoint presentation, class activities, videos and a final assessment.
How to get your RCG card
To receive your competency card, you will need to:
- Complete the course successfully, complete the L&GNSW RCG assessment and receive an NSW RCG interim certificate
- Take your RCG interim certificate and 100 points of identification (see details on the back side of the certificate)
- Visit the closest Service NSW centre to order your competency card
- The competency card will be posted to you within 4 weeks You can also access your digital licence
Payment
When booking a course, online payment is required
This payment method ONLY applies to companies and employment agencies.
A valid Purchase Order / Authority to Invoice MUST be submitted prior to the day of training.
For more information, please refer to the ‘Invoice Payment Procedure’ section of the confirmation email or read our Invoice Payment Method Terms section.
Reviews
Course requirements
Identification
Participants must provide one form of photo I.D. (e.g. passport, Australian
driver’s licence, proof of age card, student card).
Please note only an international passport is accepted as a non-Australian document.
All other forms of I.D. must be issued in Australia.
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D.
Attendance
Participants should arrive 15 minutes prior to the scheduled starting time of the course to complete the necessary registration paperwork.
ENTRY TO THE COURSE WILL BE REFUSED
if participants arrive 15 minutes after the scheduled starting time.
LLN (Language, Literacy and Numeracy)
The basic understanding, reading and writing of English is required.
As part of our pre-training review all students are required to complete an LLN assessment to determine a student’s eligibility for enrolment into their selected course.
All students enrolling into any Edway Training courses must have LLN skills to do simple calculations, understand English well enough to be able to read, write, and provide verbal responses to questions in English to undertake training and assessment in any of our courses.
For further information on student support services please refer to the Student Handbook.
Unique Student Identifier (USI)
All participants MUST provide their USI.
If you do not have a USI, please create one here
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED if a participant does not provide a valid USI.
Identification
Participants must provide one form of photo I.D. (e.g. passport, Australian
driver’s licence, proof of age card, student card).
Please note only an international passport is accepted as a non-Australian document.
All other forms of I.D. must be issued in Australia.
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D.
Attendance
Participants should arrive 15 minutes prior to the scheduled starting time of the course to complete the necessary registration paperwork.
ENTRY TO THE COURSE WILL BE REFUSED
if participants arrive 15 minutes after the scheduled starting time.
LLN (Language, Literacy and Numeracy)
The basic understanding, reading and writing of English is required.
As part of our pre-training review all students are required to complete an LLN assessment to determine a student’s eligibility for enrolment into their selected course.
All students enrolling into any Edway Training courses must have LLN skills to do simple calculations, understand English well enough to be able to read, write, and provide verbal responses to questions in English to undertake training and assessment in any of our courses.
For further information on student support services please refer to the Student Handbook.
Unique Student Identifier (USI)
All participants MUST provide their USI.
If you do not have a USI, please create one here
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED if a participant does not provide a valid USI.
Identification
Participants must provide one form of photo I.D. (e.g. passport, Australian
driver’s licence, proof of age card, student card).
Please note only an international passport is accepted as a non-Australian document.
All other forms of I.D. must be issued in Australia.
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D.
Please note only an international passport is accepted as a non-Australian document.
All other forms of I.D. must be issued in Australia.
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D.
Attendance
Participants should arrive 15 minutes prior to the scheduled starting time of the course to complete the necessary registration paperwork.
ENTRY TO THE COURSE WILL BE REFUSED
if participants arrive 15 minutes after the scheduled starting time.
ENTRY TO THE COURSE WILL BE REFUSED
if participants arrive 15 minutes after the scheduled starting time.
LLN (Language, Literacy and Numeracy)
The basic understanding, reading and writing of English is required.
As part of our pre-training review all students are required to complete an LLN assessment to determine a student’s eligibility for enrolment into their selected course.
All students enrolling into any Edway Training courses must have LLN skills to do simple calculations, understand English well enough to be able to read, write, and provide verbal responses to questions in English to undertake training and assessment in any of our courses.
For further information on student support services please refer to the Student Handbook.
As part of our pre-training review all students are required to complete an LLN assessment to determine a student’s eligibility for enrolment into their selected course.
All students enrolling into any Edway Training courses must have LLN skills to do simple calculations, understand English well enough to be able to read, write, and provide verbal responses to questions in English to undertake training and assessment in any of our courses.
For further information on student support services please refer to the Student Handbook.
Unique Student Identifier (USI)
All participants MUST provide their USI.
If you do not have a USI, please create one here
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED if a participant does not provide a valid USI.
If you do not have a USI, please create one here
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED if a participant does not provide a valid USI.
Book a Course
155 – 159 William Street, DARLINGHURST NSW 2010
34/195 Prospect Highwa, SEVEN HILLS NSW 2147
Mona Vale Bowling Club, 1598 Pittwater Road, MONA VALE NSW 2103
Level 3, 127 Liverpool Street, Sydney NSW 2000
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Edway Training is a well-established, Australian based short courses training provider. We specialise in courses for construction, health and hospitality
