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  • Sydney
    • Responsible Service of Alcohol (RSA) ONLINE
    • Construction Induction (White Card) via ZOOM
    • NSW Owner Builder ONLINE
    • Construction Courses
      • General Construction Induction (White Card)
      • Construction Induction (White Card) via ZOOM
      • White Card (In Russian)
      • RIIMPO320F Excavator Training
      • NSW Owner Builder ONLINE
    • Asbestos Courses
      • Friable Asbestos Removal (Class A)
      • Non Friable Asbestos Removal (Class B)
      • Asbestos Awareness ONLINE
      • Silica Awareness ONLINE
    • First Aid Courses
      • HLTAID009 CPR
      • HLTAID011 First Aid
      • HLTAID012 Childcare First Aid
      • HLTAID014 Advanced First Aid
      • HLTAID015 Advanced Resuscitation
      • Mental Health First Aid Training
    • Hospitality Courses
      • Advanced RCG Sydney
      • Combination of Bar and Cocktails Course
      • Responsible Service of Alcohol (RSA)
      • Responsible Service of Alcohol (RSA) ONLINE
      • Provide Responsible Gambling Services (RCG)
      • Advanced Responsible Conduct of Gambling (ARCG)
  • Melbourne
    • General Construction Induction (White Card)
    • Red Card to White Card Transfer
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • Traffic Control Courses
      • RIIWHS205E Traffic Control
      • RIIWHS302E Traffic Management
      • Traffic Control Refresher Course Melbourne
      • Traffic Management Refresher Course Melbourne
    • Asbestos Courses
      • Non Friable Asbestos Removal (Class B)
      • Supervise Asbestos Removal
      • Asbestos Awareness ONLINE
    • First Aid Courses
      • HLTAID009 CPR
      • HLTAID011 First Aid
      • HLTAID012 Childcare First Aid
      • HLTAID014 Advanced First Aid
      • HLTAID015 Advanced Resuscitation
      • Mental Health First Aid Course Melbourne
  • Online
    • ACT White Card ZOOM
    • WA White Card ONLINE
    • NSW Owner Builder ONLINE
    • NSW RSA ONLINE
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • Silica Awareness ONLINE
    • Asbestos Awareness ONLINE
    • CPR ONLINE
    • First Aid ONLINE
  • Group Training
  • Student Services
    • General Enquiry
    • Cancel Booking
    • Reschedule Booking
    • Request a Refund
    • Participant Handbook
    • Recognition of Prior Learning
    • Complaints and Appeals
    • Fees and Charges
    • Refunds and Cancellation
    • Policies
    • Terms and Conditions
    • Useful Links
  • Locations
  • About
Menu
  • Sydney
    • Responsible Service of Alcohol (RSA) ONLINE
    • Construction Induction (White Card) via ZOOM
    • NSW Owner Builder ONLINE
    • Construction Courses
      • General Construction Induction (White Card)
      • Construction Induction (White Card) via ZOOM
      • White Card (In Russian)
      • RIIMPO320F Excavator Training
      • NSW Owner Builder ONLINE
    • Asbestos Courses
      • Friable Asbestos Removal (Class A)
      • Non Friable Asbestos Removal (Class B)
      • Asbestos Awareness ONLINE
      • Silica Awareness ONLINE
    • First Aid Courses
      • HLTAID009 CPR
      • HLTAID011 First Aid
      • HLTAID012 Childcare First Aid
      • HLTAID014 Advanced First Aid
      • HLTAID015 Advanced Resuscitation
      • Mental Health First Aid Training
    • Hospitality Courses
      • Advanced RCG Sydney
      • Combination of Bar and Cocktails Course
      • Responsible Service of Alcohol (RSA)
      • Responsible Service of Alcohol (RSA) ONLINE
      • Provide Responsible Gambling Services (RCG)
      • Advanced Responsible Conduct of Gambling (ARCG)
  • Melbourne
    • General Construction Induction (White Card)
    • Red Card to White Card Transfer
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • Traffic Control Courses
      • RIIWHS205E Traffic Control
      • RIIWHS302E Traffic Management
      • Traffic Control Refresher Course Melbourne
      • Traffic Management Refresher Course Melbourne
    • Asbestos Courses
      • Non Friable Asbestos Removal (Class B)
      • Supervise Asbestos Removal
      • Asbestos Awareness ONLINE
    • First Aid Courses
      • HLTAID009 CPR
      • HLTAID011 First Aid
      • HLTAID012 Childcare First Aid
      • HLTAID014 Advanced First Aid
      • HLTAID015 Advanced Resuscitation
      • Mental Health First Aid Course Melbourne
  • Online
    • ACT White Card ZOOM
    • WA White Card ONLINE
    • NSW Owner Builder ONLINE
    • NSW RSA ONLINE
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • Silica Awareness ONLINE
    • Asbestos Awareness ONLINE
    • CPR ONLINE
    • First Aid ONLINE
  • Group Training
  • Student Services
    • General Enquiry
    • Cancel Booking
    • Reschedule Booking
    • Request a Refund
    • Participant Handbook
    • Recognition of Prior Learning
    • Complaints and Appeals
    • Fees and Charges
    • Refunds and Cancellation
    • Policies
    • Terms and Conditions
    • Useful Links
  • Locations
  • About
  • Sydney
    • Responsible Service of Alcohol (RSA) ONLINE
    • Responsible Service of Alcohol (RSA)
    • Responsible Conduct of Gambling (RCG)
    • Advanced Responsible Conduct of Gambling (ARCG)
    • White Card ZOOM Session
    • General Construction Induction (White Card)
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • NSW Owner Builder ONLINE
    • Construction Courses
      • General Construction Induction (White Card)
      • White Card ZOOM Session
      • White Card (In Chinese) 悉尼白卡
      • RIIMPO320F Excavator Training
      • Working at Heights Course
      • Non Friable Asbestos Removal Sydney
      • Asbestos Awareness ONLINE
    • First Aid Courses
      • HLTAID009 CPR
      • HLTAID011 First Aid
      • HLTAID012 Childcare First Aid
      • HLTAID014 Advanced First Aid
      • HLTAID015 Advanced Resuscitation
      • Mental Health First Aid Training
    • Hospitality Courses
      • Combination of Bar and Cocktails Course
      • Responsible Service of Alcohol (RSA)
      • RSA ZOOM Session
      • Advanced RCG Sydney (ARCG)
      • Provide Responsible Gambling Services (RCG)
  • Melbourne
    • General Construction Induction (White Card)
    • Red Card to White Card Transfer
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • Traffic Control Courses
      • RIIWHS205E Traffic Control
      • RIIWHS302E Traffic Management
      • Traffic Control Refresher
      • Traffic Management Refresher
    • Asbestos Courses
      • Non Friable Asbestos Removal (Class B)
      • Supervise Asbestos Removal
      • Asbestos Awareness ONLINE
    • First Aid Courses
      • HLTAID009 CPR
      • HLTAID011 First Aid
      • HLTAID012 Childcare First Aid
      • HLTAID014 Advanced First Aid
      • HLTAID015 Advanced Resuscitation
      • Mental Health First Aid Course Melbourne
  • Online courses
    • White Card Canberra Online
    • White Card Canberra Online
    • WA White Card ONLINE
    • RSA Course Sydney ONLINE
    • NSW Owner Builder ONLINE
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • Asbestos Awareness ONLINE
    • CPR ONLINE
    • First Aid ONLINE
  • Group Training
  • Student Services
    • General Enquiry
    • Cancel Booking
    • Reschedule Booking
    • Request a Refund
    • Participant Handbook
    • Recognition of Prior Learning
    • Complaints and Appeals
    • Fees and Charges
    • Refunds and Cancellation
    • Policies
    • Terms and Conditions
    • Useful Links
  • Locations
  • About us
Menu
  • Sydney
    • Responsible Service of Alcohol (RSA) ONLINE
    • Responsible Service of Alcohol (RSA)
    • Responsible Conduct of Gambling (RCG)
    • Advanced Responsible Conduct of Gambling (ARCG)
    • White Card ZOOM Session
    • General Construction Induction (White Card)
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • NSW Owner Builder ONLINE
    • Construction Courses
      • General Construction Induction (White Card)
      • White Card ZOOM Session
      • White Card (In Chinese) 悉尼白卡
      • RIIMPO320F Excavator Training
      • Working at Heights Course
      • Non Friable Asbestos Removal Sydney
      • Asbestos Awareness ONLINE
    • First Aid Courses
      • HLTAID009 CPR
      • HLTAID011 First Aid
      • HLTAID012 Childcare First Aid
      • HLTAID014 Advanced First Aid
      • HLTAID015 Advanced Resuscitation
      • Mental Health First Aid Training
    • Hospitality Courses
      • Combination of Bar and Cocktails Course
      • Responsible Service of Alcohol (RSA)
      • RSA ZOOM Session
      • Advanced RCG Sydney (ARCG)
      • Provide Responsible Gambling Services (RCG)
  • Melbourne
    • General Construction Induction (White Card)
    • Red Card to White Card Transfer
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • Traffic Control Courses
      • RIIWHS205E Traffic Control
      • RIIWHS302E Traffic Management
      • Traffic Control Refresher
      • Traffic Management Refresher
    • Asbestos Courses
      • Non Friable Asbestos Removal (Class B)
      • Supervise Asbestos Removal
      • Asbestos Awareness ONLINE
    • First Aid Courses
      • HLTAID009 CPR
      • HLTAID011 First Aid
      • HLTAID012 Childcare First Aid
      • HLTAID014 Advanced First Aid
      • HLTAID015 Advanced Resuscitation
      • Mental Health First Aid Course Melbourne
  • Online courses
    • White Card Canberra Online
    • White Card Canberra Online
    • WA White Card ONLINE
    • RSA Course Sydney ONLINE
    • NSW Owner Builder ONLINE
    • CPCCWHS2001 Apply WHS Requirements ONLINE
    • Asbestos Awareness ONLINE
    • CPR ONLINE
    • First Aid ONLINE
  • Group Training
  • Student Services
    • General Enquiry
    • Cancel Booking
    • Reschedule Booking
    • Request a Refund
    • Participant Handbook
    • Recognition of Prior Learning
    • Complaints and Appeals
    • Fees and Charges
    • Refunds and Cancellation
    • Policies
    • Terms and Conditions
    • Useful Links
  • Locations
  • About us
TEAM MEMBERS NEEDED!
Click here for more information

Complaints and Appeals

Complaints and Appeal policy can be download here.

Complaints and Appeal flowchart can be downloaded here. 

To submit a complaint or appeal, please complete below form

NSW

  • White Card Sydney
  • White Card Sydney – Connected delivery via Zoom
  • White Card (In Russian)
  • White Card (In Chinese) 悉尼白卡
  • Excavator Training Course Sydney
  • Friable Asbestos Removal (Class A)
  • Non Friable Asbestos Removal (Class B)
  • NSW Owner Builder Course
  • Working at Heights Course
  • Cert IV WHS Training Courses Sydney
  • RSA Course Sydney
  • RSA Course Sydney Online
  • RCG Course Sydney
  • Advanced RCG Sydney
  • First Aid Course Sydney
  • CPR Course Sydney
  • Childcare First Aid Course Sydney
  • Advanced First Aid Course Sydney
  • Advanced Resuscitation Course (CLS) Sydney
  • Mental Health First Aid Course Sydney
  • White Card Sydney
  • White Card Sydney – Connected delivery via Zoom
  • White Card (In Russian)
  • White Card (In Chinese) 悉尼白卡
  • Excavator Training Course Sydney
  • Friable Asbestos Removal (Class A)
  • Non Friable Asbestos Removal (Class B)
  • NSW Owner Builder Course
  • Working at Heights Course
  • Cert IV WHS Training Courses Sydney
  • RSA Course Sydney
  • RSA Course Sydney Online
  • RCG Course Sydney
  • Advanced RCG Sydney
  • First Aid Course Sydney
  • CPR Course Sydney
  • Childcare First Aid Course Sydney
  • Advanced First Aid Course Sydney
  • Advanced Resuscitation Course (CLS) Sydney
  • Mental Health First Aid Course Sydney

Vic

  • White Card Melbourne
  • Red Card to White Card Transfer Course Melbourne
  • Traffic Control Course
  • Traffic Management Course Melbourne
  • Traffic Control
    Traffic Management
    Refresher Combo Course Melbourne
  • Asbestos Removal Course Melbourne
  • Supervise Asbestos Removal
    Course Melbourne
  • Cert IV WHS Training Courses Melbourne
  • First Aid Course Melbourne
  • CPR Course Melbourne
  • Childcare First Aid Course Melbourne
  • Advanced First Aid Course Melbourne
  • Advanced Resuscitation Course (CLS) Melbourne
  • Mental Health First Aid Course Melbourne
  • White Card Melbourne
  • Red Card to White Card Transfer Course Melbourne
  • Traffic Control Course
  • Traffic Management Course Melbourne
  • Traffic Control
    Traffic Management
    Refresher Combo Course Melbourne
  • Asbestos Removal Course Melbourne
  • Supervise Asbestos Removal
    Course Melbourne
  • Cert IV WHS Training Courses Melbourne
  • First Aid Course Melbourne
  • CPR Course Melbourne
  • Childcare First Aid Course Melbourne
  • Advanced First Aid Course Melbourne
  • Advanced Resuscitation Course (CLS) Melbourne
  • Mental Health First Aid Course Melbourne

Online Courses

  • WA White Card Online
  • NSW RSA Course Sydney Online
  • NSW Owner Builder Course Online
  • RSA Course Sydney Online
  • Asbestos Awareness Course Online
  • Apply WHS Requirements In The Construction Industry Online
  • First Aid Course Online
  • CPR Course Online
  • White Card Canberra Online
  • WA White Card Online
  • NSW RSA Course Sydney Online
  • NSW Owner Builder Course Online
  • RSA Course Sydney Online
  • Asbestos Awareness Course Online
  • Apply WHS Requirements In The Construction Industry Online
  • First Aid Course Online
  • CPR Course Online
  • White Card Canberra Online

Student Services

  • General Enquiry
  • Cancellation Booking
  • Reschedule Booking
  • Request a Refund
  • Participant Handbook
  • Recognition of Prior Learning
  • Complaints and Appeals
  • Fees and Charges
  • Refunds and Cancellation
  • Policies
  • Terms and Conditions
  • Useful Links
  • General Enquiry
  • Cancellation Booking
  • Reschedule Booking
  • Request a Refund
  • Participant Handbook
  • Recognition of Prior Learning
  • Complaints and Appeals
  • Fees and Charges
  • Refunds and Cancellation
  • Policies
  • Terms and Conditions
  • Useful Links

Sydney, NSW Direct Line: 02 9357 6544

Melbourne, VIC Direct Line: 03 8725 7920

Hotline: 1300 663 350

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Edway Training Sydney Melbourne

© 2008 - 2023 Edway Training Pty Ltd

ABN: 89 125 949 117    RTO No: 91401

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NSW

  • White Card Sydney
  • White Card Sydney – Connected delivery via Zoom
  • White Card (In Russian)
  • White Card (In Chinese) 悉尼白卡
  • Excavator Training Course Sydney
  • Friable Asbestos Removal (Class A)
  • Non Friable Asbestos Removal (Class B)
  • NSW Owner Builder Course
  • Working at Heights Course
  • Cert IV WHS Training Courses Sydney
  • RSA Course Sydney
  • RSA Course Sydney Online
  • RCG Course Sydney
  • Advanced RCG Sydney
  • First Aid Course Sydney
  • CPR Course Sydney
  • Childcare First Aid Course Sydney
  • Advanced First Aid Course Sydney
  • Advanced Resuscitation Course (CLS) Sydney
  • Mental Health First Aid Course Sydney
  • White Card Sydney
  • White Card Sydney – Connected delivery via Zoom
  • White Card (In Russian)
  • White Card (In Chinese) 悉尼白卡
  • Excavator Training Course Sydney
  • Friable Asbestos Removal (Class A)
  • Non Friable Asbestos Removal (Class B)
  • NSW Owner Builder Course
  • Working at Heights Course
  • Cert IV WHS Training Courses Sydney
  • RSA Course Sydney
  • RSA Course Sydney Online
  • RCG Course Sydney
  • Advanced RCG Sydney
  • First Aid Course Sydney
  • CPR Course Sydney
  • Childcare First Aid Course Sydney
  • Advanced First Aid Course Sydney
  • Advanced Resuscitation Course (CLS) Sydney
  • Mental Health First Aid Course Sydney

VIC

  • White Card Melbourne
  • Red Card to White Card Transfer Course Melbourne
  • Traffic Control Course
  • Traffic Management Course Melbourne
  • Traffic Control
    Traffic Management
    Refresher Combo Course Melbourne
  • Asbestos Removal Course Melbourne
  • Supervise Asbestos Removal
    Course Melbourne
  • Cert IV WHS Training Courses Melbourne
  • First Aid Course Melbourne
  • CPR Course Melbourne
  • Childcare First Aid Course Melbourne
  • Advanced First Aid Course Melbourne
  • Advanced Resuscitation Course (CLS) Melbourne
  • Mental Health First Aid Course Melbourne
  • White Card Melbourne
  • Red Card to White Card Transfer Course Melbourne
  • Traffic Control Course
  • Traffic Management Course Melbourne
  • Traffic Control
    Traffic Management
    Refresher Combo Course Melbourne
  • Asbestos Removal Course Melbourne
  • Supervise Asbestos Removal
    Course Melbourne
  • Cert IV WHS Training Courses Melbourne
  • First Aid Course Melbourne
  • CPR Course Melbourne
  • Childcare First Aid Course Melbourne
  • Advanced First Aid Course Melbourne
  • Advanced Resuscitation Course (CLS) Melbourne
  • Mental Health First Aid Course Melbourne

Online Course

  • WA White Card Online
  • NSW RSA Course Sydney Online
  • NSW Owner Builder Course Online
  • RSA Course Sydney Online
  • Asbestos Awareness Course Online
  • Apply WHS Requirements In The Construction Industry Online
  • First Aid Course Online
  • CPR Course Online
  • White Card Canberra Online
  • WA White Card Online
  • NSW RSA Course Sydney Online
  • NSW Owner Builder Course Online
  • RSA Course Sydney Online
  • Asbestos Awareness Course Online
  • Apply WHS Requirements In The Construction Industry Online
  • First Aid Course Online
  • CPR Course Online
  • White Card Canberra Online

STUDENT SERVICES

  • General Enquiry
  • Cancellation Booking
  • Reschedule Booking
  • Request a Refund
  • Participant Handbook
  • Recognition of Prior Learning
  • Complaints and Appeals
  • Fees and Charges
  • Refunds and Cancellation
  • Policies
  • Terms and Conditions
  • Useful Links
  • General Enquiry
  • Cancellation Booking
  • Reschedule Booking
  • Request a Refund
  • Participant Handbook
  • Recognition of Prior Learning
  • Complaints and Appeals
  • Fees and Charges
  • Refunds and Cancellation
  • Policies
  • Terms and Conditions
  • Useful Links

TEAM MEMBERS NEEDED!
Click here for more information

© 2008 - 2023 Edway Training Pty Ltd

ABN: 89 125 949 117    RTO No: 91401  

Sydney, NSW Direct Line: 02 9357 6544
Melbourne, VIC Direct Line: 03 8725 7920
Hotline: 1300 663 350

Website Construction by Full Spectrum Digital

Sydney NSW Direct: 02 9357 6544
Melbourne VIC Direct: 03 8725 7920
Hotline: 1300 663 350

© 2008 - 2023 Edway Training Pty Ltd

ABN: 89 125 949 117
RTO No: 91401

Website Construction by Full Spectrum Digital