Q: How long is the Licensee Training course?
A: The course is a one-day program lasting 7 hours, including breaks.
Enhance your skills with our Licensee Training course. Ideal for new licensees and approved managers, this course covers NSW liquor regulations, effective licence management, and strategies to reduce alcohol-related harms.
Essential for compliance, it equips you with the knowledge to operate responsibly and maintain a safe environment.
If you would like to do this course in the classroom, please visit our Licensee Training Sydney page.
Course CODE
As a licensee, approved manager, or club secretary in NSW, your responsibilities extend beyond completing the Responsible Service of Alcohol (RSA) course. This training equips you with the knowledge to fulfill your legal obligations, remain compliant with liquor laws, effectively manage your business, positively contribute to your community, and minimize alcohol-related harm.
Addressing alcohol misuse is crucial, as it can have significant negative impacts. Implementing harm minimization strategies not only protects your business’s reputation but also ensures legal compliance.
Non-compliance can result in severe penalties, including the loss of your license.
This course is regulated by Liquor & Gaming NSW (L&GNSW) but is not accredited by ASQA.
To gain Licensee or Advanced Licensee competency, you must complete the course through an approved provider.
Edway Training is approved by L&GNSW to deliver this course.
Before enrolling in this training, you must possess a valid NSW competency card or interim certificate from a L&GNSW approved provider for Provide Responsible Service of Alcohol SITHFAB021.
If you do not have an RSA certificate or NSW competency card, you can obtain it by completing RSA training course. Visit our RSA Sydney or RSA Sydney Online courses for more information, training schedule and online bookings.
This is an online learning course is done at your own pace and usually takes around 7 hours.
Please note that the online course has 2 months (from the date of the confirmation email) expiry period.
If a person doesn’t successfully complete a course within 2 months, it will be automatically recorded as a fail and Licensee interim certificate will not be issued.
If a person doesn’t successfully complete online courses within 2 months, they are not eligible to request a refund.
Completing this course renews endorsements on your competency card for another 5 years.
The Licensee Training course equips licensees, approved managers, and club secretaries with essential knowledge of liquor legislation, licence management, and strategies to mitigate alcohol-related harms.
Licensee training is required for most licensees, approved managers, and club secretaries in the following scenarios:
Category | Requirements |
---|---|
New Liquor Licence Applicants | Complete RSA training and, where relevant, Licensee training. |
Transfer Of Liquor Licence | Complete the required Licensee training within 60 days of receiving provisional approval. |
Approved Managers and Club Secretaries | Appointed individuals must complete the required Licensee training within 60 days of lodging the application. |
Qualified Interstate Workers | Interstate workers with appropriate RSA qualifications can skip the NSW RSA Bridging course and complete Licensee Training to gain both NSW RSA and Licensee Training competencies. |
Complete Online RCG Refresher Course: Do this before enrolling with an approved training provider for Licensee training.
Present Required Certificates: Provide one of the following certificates issued within the last 90 days during enrollment:
Note: Complete the online RCG refresher if you completed or renewed your RCG competency more than 90 days ago.
SCENARIOS FOR RCG ENDORSEMENT RETENTION
Scenario | Details |
---|---|
Before RCG Card Expiry | Use the link in your renewal reminder notice (email/SMS) to complete the RCG refresher course online. Obtain and present the RCG Refresher Completion Certificate when enrolling in Licensee training. |
Licensee Training for Specific Roles | Provisionally approved licensees, appointed managers, approved club secretaries, or new liquor license applicants must complete the RCG refresher course before enrolling in Licensee training. Upon approval, you will receive an email link to complete the RCG refresher course. If no email is received, or RCG competency was renewed over 90 days ago, email competency.card@liquorandgaming.nsw.gov.au with your CCH number, full name, and date of birth to request a refresher link. |
Voluntary Licensee Training | If RCG competency was renewed over 90 days ago, request a refresher link by emailing competency.card@liquorandgaming.nsw.gov.au with your CCH number, full name, and date of birth. |
You may choose to surrender the RCG endorsement using the RCG Surrender Form. Submit the completed form when enrolling in Licensee training with an approved provider.
The Licensee Refresher online course is a mandatory 60-to-90-minute program for renewing RSA, Licensee, and Advanced Licensee endorsements. Provided exclusively by L&GNSW, it ensures endorsements are valid for another five years.
Upon successful completion of the course, participants will receive:
Licensee Training course provides you with the following key learning outcomes:
This payment method ONLY applies to companies and employment agencies.
A valid Purchase Order / Authority to Invoice MUST be submitted prior to the day of training.
For more information, please refer to the ‘Invoice Payment Procedure’ section of the confirmation email or read our Invoice Payment Method Terms section.
You will be required to upload your ID to get access to the online module.
Please note that ONLY passport (international or Australian) or Australian Drivers Licence or Australian government-issued ID (eg. NSW Photo Card) are accepted.
International drivers licences are not accepted.
RSA NSW INTERIM CERTIFICATE AND STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D.
To attend a training session, you'll require to have a device (laptop, desktop, or tablet). Training is done 100% online, is fully secure, and takes approximately 6 - 10 hours to complete your learning and assessment.
To help you through you can speak with one of our qualified trainers for support. Licensee online is fast, convenient, and fully supported if assistance is required. Training staff are available 9.00 am to 4.00 pm.
The basic understanding, reading and writing of English is required.
As part of our pre-training review all students are required to complete an LLN assessment to determine a student’s eligibility for enrolment into their selected course.
All students enrolling into any Edway Training courses must have LLN skills to do simple calculations, understand English well enough to be able to read, write, and provide verbal responses to questions in English to undertake training and assessment in any of our courses.
For further information on student support services please refer to the Student Handbook.
Participants must hold current RSA competency.
Statement of Attainment SITHFAB021 Provide Responsible Service of Alcohol or the plastic RSA Competency Card must be presented on the training day as proof of competency.
ENTRY TO THE COURSE WILL BE REFUSED
if participant DOES NOT present current RSA competency.
You will be required to upload your ID to get access to the online module.
Please note that ONLY passport (international or Australian) or Australian Drivers Licence or Australian government-issued ID (eg. NSW Photo Card) are accepted.
International drivers licences are not accepted.
RSA NSW INTERIM CERTIFICATE AND STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D.
To attend a training session, you'll require to have a device (laptop, desktop, or tablet). Training is done 100% online, is fully secure, and takes approximately 6 - 10 hours to complete your learning and assessment.
To help you through you can speak with one of our qualified trainers for support. Licensee online is fast, convenient, and fully supported if assistance is required. Training staff are available 9.00 am to 4.00 pm.
The basic understanding, reading and writing of English is required.
As part of our pre-training review all students are required to complete an LLN assessment to determine a student’s eligibility for enrolment into their selected course.
All students enrolling into any Edway Training courses must have LLN skills to do simple calculations, understand English well enough to be able to read, write, and provide verbal responses to questions in English to undertake training and assessment in any of our courses.
For further information on student support services please refer to the Student Handbook.
Participants must hold current RSA competency.
Statement of Attainment SITHFAB021 Provide Responsible Service of Alcohol or the plastic RSA Competency Card must be presented on the training day as proof of competency.
ENTRY TO THE COURSE WILL BE REFUSED
if participant DOES NOT present current RSA competency.
List View
Calendar View
A: The course is a one-day program lasting 7 hours, including breaks.
A: Participants must possess a valid NSW competency card or an interim certificate from a Liquor & Gaming NSW (L&GNSW) approved provider for the Responsible Service of Alcohol (RSA) training (SITHFAB021).
A: Participants must bring one form of photo ID (e.g., passport, Australian driver’s licence, proof of age card, or student card) and their current RSA competency card or Statement of Attainment.
A: Participants will receive a Certificate of Completion and an Interim Certificate from Liquor & Gaming NSW, which renews endorsements on their competency card for another 5 years.
A: It is designed for licensees, approved managers, and staff involved in the sale and supply of liquor in licensed premises.
A: The course covers liquor legislation, license types and conditions, responsible service of alcohol, and strategies to reduce alcohol-related harm.
ABN: 89 125 949 117 RTO No: 91401
Sydney, NSW Direct Line: 02 9357 6544
Melbourne, VIC Direct Line: 03 8725 7920
Hotline: 1300 663 350
Sydney NSW Direct: 02 9357 6544
Melbourne VIC Direct: 03 8725 7920
Hotline: 1300 663 350
ABN: 89 125 949 117
RTO No: 91401